Postal advocate testifies against reducing USPS service standards
"Editor’s note: The Postal Service’s plan to reduce service standards is now being reviewed by the Postal Regulatory Commission for an Advisory Opinion. The Postal Service presented five witnesses to make its case. Last week, four witnesses submitted rebuttal testimony. Below is the rebuttal testimony of long-time postal advocate Douglas Carlson, the registrar and assistant vice chancellor for student information at the University of California, San Francisco."