KPRC 2 investigates cluster mailbox mess: No mail delivery for months in one neighborhood
"Millions of Americans collect their mail from cluster mailboxes. These are multiple boxes installed in one spot in an apartment complex or neighborhood to make delivery and pick-up convenient for both the mail carriers and the customers. But what happens when they’re broken? One community is learning it’s not always a simple fix. The KPRC 2 Investigates team looks into who foots the bill."